Amdocs works with enterprise companies primarily in the fields of telecommunications.
Amdocs E-Billing is an online billing portal where customers can pay, view, and dispute their bills. By letting customers handle their financial matters themselves, this product reduces the burden on call center agents. Administrators can set customers’ permission levels, and customers can quickly generate their own payment reports.
For 30 years, Amdocs has served communications service providers by helping them innovate, providing customer service solutions, and improving their infrastructure. Amdocs’ product portfolio includes services in CRM, revenue management, network control, advertising, and more. The company has won numerous awards, including the 2012 Telecom BSS Vendor of the Year Award, the INFOCOM CMAI National Telecom Award 2010, and more. In 2012, Amdoc’s fiscal revenue went over $3.2 billion.