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– Amdocs E-Billing Review

Product Snapshot



Customer Focus

Amdocs works with enterprise companies primarily in the fields of telecommunications.

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Amdocs E-Billing

- Amdocs E-Billing Amdocs E-Billing is an online billing portal where customers can pay, view, and dispute their bills. By letting customers handle their financial matters themselves, this product reduces the burden on call center agents. Administrators can set customers’ permission levels, and customers can quickly generate their own payment reports.

About Amdocs
For 30 years, Amdocs has served communications service providers by helping them innovate, providing customer service solutions, and improving their infrastructure. Amdocs’ product portfolio includes services in CRM, revenue management, network control, advertising, and more. The company has won numerous awards, including the 2012 Telecom BSS Vendor of the Year Award, the INFOCOM CMAI National Telecom Award 2010, and more. In 2012, Amdoc’s fiscal revenue went over $3.2 billion.

Amdocs E-Billing Features

  • Online billing portal where customers can handle their payments
  • Reduces the need for manpower in your company’s billing department
  • Customers can generate their own reports, such as payment history and statements
  • Serves prepaid B2C, postpaid B2C, postpaid B2B, postpaid and prepaid combination, and dealers and resellers
  • Supports all payment methods
  • Can provide consolidated bills
  • Automatically updates customer data with details from support cases

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