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AskNicely Review

Product Snapshot

Pricing

Paid editions starts at $49 a month. A free version is also available.

Technology

AskNicely is available as a SaaS solution that requires no additional hardware.

Customer Focus

AskNicely works with companies of all sizes.

Selected Customers

Autopilot, Canon, Dallas Mavericks, Xero, Moz

About AskNicely

AskNicely AskNicely is an online survey software solution that is designed to increase net promoter scores for businesses. The program helps users create professionally designed surveys and distributes them to customer lists. These surveys can be scheduled daily or triggered by specific customer interaction. As responses come in, the system automatically monitors overall customer sentiment, identifies pressing issues and generates customer insights. If there are any company service issues, users can directly resolve them with customers.

The product can also integrate with a number of third-party help desk tools, and users can monitor social media channels for potential brand problems. Lastly, AskNicely can convert customer responses into testimonials for online broadcasting.

About the Company
AskNicely is headquartered in San Jose.

AskNicely Key Features

  • Online survey software solution
  • Built to help monitor business net promoter scores (NPS)
  • Distributes surveys to email customer lists
  • Delivers customer retention insights
  • Can identify and help resolve service issues
  • Integrates with third-party help desk tools
  • Can broadcast customer testimonials

 

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