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AskNicely Review

Product Snapshot

Product Pricing
  • Professional – $299 per month
  • Custom – Contact vendor directly for pricing information

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with companies of all sizes.

Select Customers

Autopilot, Canon, Dallas Mavericks, Xero, Moz


About AskNicely

AskNicely AskNicely is an online survey software solution that is designed to increase net promoter scores for businesses. The program helps users create professionally designed surveys and distributes them to customer lists. These surveys can be scheduled daily or triggered by specific customer interaction. As responses come in, the system automatically monitors overall customer sentiment, identifies pressing issues and generates customer insights. If there are any company service issues, users can directly resolve them with customers.

The product can also integrate with a number of third-party help desk tools, and users can monitor social media channels for potential brand problems. Lastly, the platform can convert customer responses into testimonials for online broadcasting.

About the Company

AskNicely is headquartered in San Jose, California.


AskNicely Key Features

  • Online survey software solution
  • Built to help monitor business net promoter scores (NPS)
  • Distributes surveys to email customer lists
  • Delivers customer retention insights
  • Can identify and help resolve service issues
  • Integrates with third-party help desk tools
  • Can broadcast customer testimonials


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