Commusoft Review

Product Snapshot

Product Pricing

Subscription-based. Please contact vendor for details

Technology

The software is available as SaaS

Customer Focus

Field service businesses in the areas of plumbing, electrical, HVAC, and installation companies, residential and commercial service companies, sized up to 200 employees

Select Customers

Please contact vendor for case studies

About Commusoft

Commusoft is an all-in-one system designed to streamline work, generate more business, and help provide world-class customer journeys. With the Commusoft mobile app, technicians and managers are empowered to efficiently communicate with the office, access work order and customer data, view and update schedules, complete forms and checklists, process invoices and payments – and more.

About the Company

Commusoft was founded in 2006 with a current size of 80+ employees. The headquarters are in London, United Kingdom.

Commusoft Key Features

Real-time syncing: New appointments, job updates, and tasks sync in real time, so teams are always on the same page. Plus, technician actions trigger pre-set automations such as communications with customers
All data in one place: Customer information, job reports, site photos, and asset data are all safely organized and accessible from anywhere
Custom forms: Easily complete digital custom forms and utilize auto-filled fields, dropdown questions, and e-signature capture
Invoicing and payments: Create invoices directly from the job site and send straight to the customer or take payment immediately with SumUp integration
Quotes and estimates: Complete professional, multi-option quotes and have customers sign off work immediately or email it to them to review and accept online
Parts and asset management: Request parts from the office or order directly from a vendor – plus with inventory management, see exactly what you have in stock in your truck
Smartphone and tablet: The Commusoft mobile app is available on both smartphones and tablets, depending on which you prefer