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GAMIFICATION

Feedbackstr Review

Product Snapshot

Pricing

Paid version pricing starts at $19 a month. A free version is available.

Technology

Feedbackstr is available as a SaaS solution that requires no additional hardware.

Customer Focus

Feedbackstr works with multinational, enterprise and mid-sized customers.

Selected Customers

Windham Restaurants, The Coffee House, Audi AG, Town & Country House, Lagardère Sports

About Feedbackstr

Feedbackstr Feedbackstr is a gamification software solution that rewards customers who fill out feedback surveys. At the start, users can draft out survey questions, send them to customers across a number of different online channels and install survey kiosks at retail locations. Customers can then fill these out and earn points that go towards vouchers. As results continue to come in, the program can display metrics on overall sentiment, benchmark results against KPIs and track each result’s source. Customers can cash out vouchers towards online coupons, and the system keeps tabs on all coupon redemptions. Lastly, Feedbackstr can publically publish survey results on websites.

About Feedbackstr
Feedbackstr was founded in 2013 and is headquartered in Germany.

Feedbackstr Key Features

  • SaaS gamification and quality management software solution
  • Encourages customers to fill out surveys by giving them points
  • Users have full control over survey content
  • Sends out surveys through online channels or hosts surveys at retail kiosks
  • Customers can redeem points for coupons
  • Tracks all survey results and compares them against KPIs
  • Can publish results to websites

 

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