Fonality offers three different pricing packages:
Fonality Unified Communications is a SaaS solution and requires no additional hardware for installation.
Fonality works with businesses of all sizes in various industries such as Insurance, Legal, Service & Technology, Manufacturing and Non-Profit & Education.
TouchPoint Contact Centers, Charfen Institute, Patagonia, Philadelphia 76ers and Tebow Financial Group.
Fonality Unified Communications is a helpdesk platform designed to bring together collaborative and communication tools into one platform. The application can manage phone calls, voicemail, instant messaging, conference calls, emails, screen sharing and video conference calls.
The software gives users the ability to know who’s at their desk or on the phone on one screen and can connect with everyone in a company as well as customers and suppliers. The program can increase productivity and efficiency as well as built-in reporting and training tools help monitor and improve performance and hiring decisions. The platform gives users the ability to work anywhere by staying connected to the office from any web browser or smart phone.
The company was founded in 2004 and headquartered in Dallas, TX.