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SOCIAL MEDIA MANAGEMENT

Lithium Technologies Social Media Management Review

Product Snapshot

Technology

Lithium Technologies Social Media Management is available as a SaaS solution that requires no additional hardware.

Customer Focus

Lithium Technologies works with multinational, enterprise and mid-sized customers.

Selected Customers

Best Buy, Post Office, Sony Europe, Telstra, Sephora

About Lithium Technologies Social Media Management

Lithium Technologies Social Media Management Lithium Technologies Social Media Management is a social media management software solution that deals with social media requests and messages at an enterprise level. When users log into the program, their role-based UIs give them the immediate social media information they need. As social media mentions and service requests start to come in, the system organizes them in a centralized inbox so that users can take care of customers in order. Users can additionally publish content across multiple social media channels and import social media user data into a CRM database. Lastly, Lithium Technologies Social Media Management can identify hot social media topics and send out alerts in response to important and viral events.

About Lithium Technologies
Lithium Technologies was founded in 2001 and is headquartered in San Francisco.

Lithium Technologies Social Media Management Key Features

  • SaaS social media management software solution
  • Users work from role-based UIs
  • Collects all social media requests in a unified mailbox
  • Publishes content across multiple channels at once
  • Can import customers and cases into a CRM database
  • Sends out notifications in response to key events
  • Can translate over 25 different languages

 

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