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ENTERPRISE SOCIAL

LEARNING MANAGEMENT

Mzinga OmniSocial Learning Review

Product Snapshot

Technology

Mzinga OmniSocial Learning is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Mzinga works with companies of all sizes.

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About Mzinga OmniSocial Learning

Mzinga OmniSocial Learning Productivity and performance are critical components to a well run organization. Employees that are trained, supported, and empowered improve the overall performance of the organization. Customers that are engaged, supported, and listened to become assets and ambassadors of your organization. Mzinga OmniSocial Learning provides you a broad range of collaboration features along with rich learning management and performance technologies—to build an efficient, focused, and engaged organization encompassing BOTH your employees and customers.

About Mzinga
Mzinga is headquartered in Burlington, MA with a development facility in Mechanicsburg, PA. Mzinga is a leading provider of enterprise social software solutions and services serving the learning, marketing and support markets for employees, customers and partners. Through a combination of enterprise-class technology, strategy and online moderation services, Mzinga’s social solutions enable businesses to increase revenue and lower costs by improving brand visibility, employee performance, workplace satisfaction, and customer loyalty. Mzinga empowers millions of users at many of the world’s largest organizations in 160 countries worldwide.

Mzinga OmniSocial Learning Key Features

For Customers:

  • Increase sales effectiveness
  • Streamline sales training and on-boarding
  • Increase access to new buyers
  • Reduce sales cycles
  • Improve customer and prospect confidence
  • Simplify and streamline customer on-boarding
  • Increase sales opportunities
  • Improve customer satisfaction
  • Gain insight into customer needs
  • Decrease support costs and response times
  • Gain new insights
  • Enhance customer profiles
  • Join the conversation
  • Develop advocates and influencers

For Employees:

  • Streamline training development and delivery
  • Improve time to competency
  • Develop talent and careers
  • Increase learning program/event value and efficiencies
  • Build business agility and bench strength
  • Encourage employee interaction and collaboration
  • Increase productivity and performance
  • Increase efficiencies
  • Drive employee satisfaction & retention
  • Create stronger relationships and reduce turnover
  • Improve recruiting
  • Streamline on-boarding processes
  • Speed time to competency
  • Future-proof your organization

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