Cotnact vendor directly for pricing information.
Product is available as a SaaS solution that requires no additional hardware.
Vendor works with midsize, large and multi-national enterprises.
Charlotte Radiology, West Lothian Healthcare, Planned Parenthood, Zonnehuisgroup, Metlife
Opinionmeter Online Surveys is an online survey solution that provides real-time survey feedback on patient experience and customer satisfaction levels. The platform allows users to build surveys from scratch or using templates and deploy completed surveys across online channels. The platform provides comprehensive survey tools that are ongoing and can be filled out at any point during a customer’s experience.
In addition, the platform can display submitted results, notify users of new responses and provide result analyses in interactive dashboards. The software can also use text analytics to capture key phrases from customers, and works with predictive analysis to estimate future customer satisfaction levels.
Opinionmeter was founded in 1994 and is headquartered in Northern California.