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Opinionmeter Review

Product Snapshot

Pricing

Cotnact vendor directly for pricing information.

Technology

Opinionmeter is available as a SaaS solution that requires no additional hardware.

Customer Focus

The company works with multinational, enterprise and mid-sized businesses.

Select Customers

Charlotte Radiology, West Lothian Healthcare, Planned Parenthood, Zonnehuisgroup, Metlife

About Opinionmeter

Opinionmeter Opinionmeter is an online survey solution that provides real-time survey feedback on patient experience and customer satisfaction levels. The platform allows users to build surveys from scratch or using templates and deploy completed surveys across online channels. Opinionmeter provides comprehensive survey tools that are ongoing and can be filled out at any point during a customer’s experience.

In addition, the platform can display submitted results, notify users of new responses and provide result analyses in interactive dashboards. The software can also use text analytics to capture key phrases from customers, and works with predictive analysis to estimate future customer satisfaction levels.

About the Company
Opinionmeter was founded in 1994 and is headquartered in Northern California.

Opinionmeter Key Features

  • Designs mobile, kiosk, paper and online surveys
  • All surveys run on an ongoing basis
  • Performs 360-degree analysis on survey answers
  • Can pinpoint key phrases used in responses
  • Uses predictive analysis to map out potential future results
  • Notifies users of any new results

 

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