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Springer-Miller Systems Atrio GEM Review

Product Snapshot

Product Pricing

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Product is available as an on-premise solution or as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with hotels of all sizes.

Select Customers

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About Atrio GEM

Springer-Miller Systems Atrio GEM Atrio GEM is a hotel management software solution that works with guests throughout their hotel stays to improve their experiences. The program features a centralized database that contains information on all hotel guests.

For instance, users can track guests’ preferred amenities, see what services each one typically orders and monitor relationships between each one. As a result, hotels can be more prepared when handling guests and boost their service levels. Additionally, the system can help create targeted promotions that can appeal to certain guest types. Lastly, the platform can support foreign currencies, formatting and languages.

About the Company

Springer-Miller Systems was founded in 1985 and is headquartered in Stowe, Vermont.


Atrio GEM Key Features

  • SaaS or on-premise hotel management software solution
  • Designed to improve guests’ stays
  • Stores all guest information in a centralized database
  • Shows guests’ preferred amenities and services
  • Displays relationships guests have with each other
  • Can create targeted marketing promotions and packages
  • Works with foreign languages and currencies


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