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ProProfs Knowledgebase Review

Product Snapshot

Product Pricing

Product is available as a free version and in the following plans:

  • Professional – $29 per month
  • Team – $79 per month
  • Business – $129 per month
  • Enterprise – $299 per month

Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with medium-sized businesses to large enterprises.

Select Customers

Contact vendor directly for case studies.


About ProProfs Knowledgebase

ProProfs Knowledgebase ProProfs Knowledgebase is knowledge management software that facilitates company wikis, FAQs, documentation and internal knowledge bases designed to support customer service and employee training processes. The platform provides users with a searchable online resource center, allows users to create online reference material that incorporates video and images, and allows end-users to access mobile-optimized documents for iPhone, iPad, Android, and iOS.

The software ensures all documents fit all screen sizes, supports team collaboration and knowledge sharing, and allows users to define permissions for access control and authorization. Additionally, the platform integrates with Google Analytics, enables users to gather feedback from customers, and allows users to publish documents in PDF file format.

About the Company

ProProfs is headquartered in Los Angeles, California.


ProProfs Knowledgebase Key Features

  • Analytic report generation
  • Authenticates users with SSO
  • No HTML knowledge or skill set required for implementation
  • Customizable to match company branding ideas
  • Password and privacy control security settings


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