ShoreTel Core Software is available as a SaaS solution that requires no additional hardware.
ShoreTel works with customers of all sizes.
Contact vendor directly for case studies.
ShoreTel Core Software is a full cloud telephony software solution that provides essential phone infrastructure for companies. The program features a fully scalable communication network and provides visibility over all phone assets and actions. Whenever an incoming call arrives, the user can route it, send out chat messages to other users, and keep a recording of the call. Users also have the option of setting up an auto attendant that lets customers navigate through the phone network via numerical pad inputs. Lastly, ShoreTel Core Software can generate performance reports and traffic analytics on-demand.
ShoreTel was founded in 1996 and is headquartered in Sunnyvale. The company is publicly traded.