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Skype Review

Product Snapshot

  • Free
  • Pay per minute (variable)
  • Premium: $4.99/month

Pricing details and additional offers


Software-as-a-Service (desktop and mobile application)

Customer Focus

Individuals to midsize businesses

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About Skype

SkypeSkype is best known as Voice over IP (VoIP) service—that is, a cheap alternative to long distance phone calls. However, Skype provides a business version with features appropriate for businesses of all sizes, though Skype currently focuses on small to midsize businesses. At the heart of the personal and business versions of Skype is seamless voice and HD video chat across desktop and mobile devices. Skype runs passively, meaning calls can be received or sent to voicemail much as with regular phone service. The business version introduces file sharing without size restrictions, screen sharing, and conference calling. For larger businesses, Skype connect allows for integration with existing Private Branch Exchange (PBX) phone systems and call accounts for each employee.

Luxembourg-based Skype was founded by Janus Friis and Niklas Zennstrom, Skype was purchased by Microsoft in 2011. Skype utilizes peer-to-peer technology and runs background processing on user computers. Due to the software’s popularity, Skype a now sells Skype-enabled phones and devices.

Skype Key Features

  • Call other Skype users for free and phone users for cents per minute
  • HD video chat on desktop, mobile devices, and televisions connected to Comcast service
  • Voicemail
  • Instant Messaging (IM)
  • File sharing without size limits
  • Conference calls
  • Can integrate with PBX phone systems

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