Sprout Social Review

Product Snapshot

Product Pricing

Premium – $99 per user per month
Corporate – $149 per user per month
Enterprise – $249 per user per month

Technology

Product is a SaaS solution and requires no hardware for implementation.

Customer Focus

Vender works with small, midsize and large B2B businesses.

Select Customers

Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS

About Sprout Social

Sprout Social improves the user’s social media marketing and branding through applications such as reporting, campaign creation and campaign management. The solution’s Smart Inbox is able to display social channels and profiles on a single streaming dashboard.

In addition, Sprout Social is able to draft and publish to multiple networks using scheduled content calendars or Queue. The solution even includes collaborations tools such as task management and live activity updates. It allows users to message, profile group or account an unlimited number of reports. Sprout Social has smartphone functionality and runs on both Apple and Android phones.

About the Company

Sprout Social was founded in 2010 and is headquartered in Chicago, Illinois.

Sprout Social Key Features

Smart Inbox displays all social channels and profiles in a single stream
Robust social care, engagement and publishing tools
Draft and publish to multiple networks using Queue, ViralPost and scheduled content calendars
Precise access, permissions and secure sharing levels
Monitor relevant brand keywords and RSS feeds
Task collaboration tools like assign tasks, flexible account structures and live activity updates
Data visualization and insight tools uncover social engagement trends
Message, profile, group or account level analytics & reports
Unlimited, customizable reports for all social channels
Help desk & CRM tools and integrations turn messages into support tickets, resolvable within the system