Product is available as a SaaS solution that requires no additional hardware.
Vendor works with midsize, large and multi-national enterprises.
McDonald’s, Starbucks, H&R Block, UPS, Marriott
SweetProcess is an employee training software solution that utilizes standard operating procedures (SOP) documentation to establish daily processes for workers. Whenever users need to train a new employee for a procedure, the system can interactively guide the new employee.
Users can document tasks by outlining all pertinent steps and arranging them in a checklist. As the new worker goes through said process, the software will monitor all progress and check off tasks as they are completed. Additionally, users can add images and videos to help explain certain tasks, and the product is accessible from any mobile device. Lastly, the platform can help identify ways in which processes can be further refined.
SweetProcess was founded in 2012.