Browse Business Software Categories

Close  

VOIP

Vonage Vocalocity Review

Product Snapshot

Pricing

Velocity pricing starts at $14.99 a month for each extension.

Technology

Vocalocity is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vonage works with small and mid-sized customers.

Selected Customers

SL Empower, Craft Art, Reef & Rainforest, Private Jets Inc, Pie Shop

About Vocalocity

Vonage Vocalocity Vocalocity is a comprehensive cloud telephony software solution that comes with a large list of optional features. The core product offers a basic framework for a business’s communications infrastructure. Users can dial and receive calls, screen them before picking up the phone, initiate conference calls, receive voicemails via email and forward calls to different extensions. From there, users can pick and choose from a range of add-ons. These options include call monitoring, establishing local and toll-free numbers, faxing and call recording. All of Vocalocity’s optional features require an additional monthly fee.

About Vonage
Vonage is a leading provider of communications services that serves more than 60 companies. They are headquartered in Holmdel, New Jersey.

Vocalocity Key Features

  • SaaS cloud telephony software solution
  • Supports conference calling
  • Users can put customers on hold and forward them to different agents
  • Pulls up basic customer information whenever the customer makes an incoming call
  • Can create audio files of voicemails and email them
  • Self-service user and admin portals
  • Comes with a wide variety of optional features, such as local and toll-free numbers, call recording, call monitoring, faxing and more

 

Products Similar to Vonage Vocalocity