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This product has been renamed or acquired by another company. You can find the new product offering at Vonage Business.

VOIP

– Vonage Vocalocity Review

Product Snapshot

Pricing

Velocity pricing starts at $14.99 a month for each extension.

Technology

Vocalocity is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vonage works with small and mid-sized customers.

Selected Customers

SL Empower, Craft Art, Reef & Rainforest, Private Jets Inc, Pie Shop

About Vocalocity

Vocalocity is a comprehensive cloud telephony software solution that comes with a large list of optional features. The core product offers a basic framework for a business’s communications infrastructure. Users can dial and receive calls, screen them before picking up the phone, initiate conference calls, receive voicemails via email and forward calls to different extensions. From there, users can pick and choose from a range of add-ons. These options include call monitoring, establishing local and toll-free numbers, faxing and call recording. All of Vocalocity’s optional features require an additional monthly fee.

About Vonage
Vonage is a leading provider of communications services that serves more than 60 companies. They are headquartered in Holmdel, New Jersey.

Vocalocity Key Features

SaaS cloud telephony software solution
Supports conference calling
Users can put customers on hold and forward them to different agents
Pulls up basic customer information whenever the customer makes an incoming call
Can create audio files of voicemails and email them
Self-service user and admin portals
Comes with a wide variety of optional features, such as local and toll-free numbers, call recording, call monitoring, faxing and more