Contact Wise.io directly for pricing information.
Wise Support is a SaaS solution and requires no additional hardware for installation.
The Wise.io works with businesses of all sizes and in many different industries.
Pinterest, TaskRabbit, Product Madness, Illuminate Education and Republic Wireless.
Wise Support is a business intelligence platform designed to analyze and predict response templates for a customer support system. The software tries to predict which group or individual agent should receive each new ticket and then shows agents the best template to use based on ticket content.
The application has automated designated responses with the most appropriate template and uses machine learning technology to analyze closed tickets and identify patterns. The platform examines new ticket’c content, predicts attributes and then recommends appropriate response template. The software learns and adapts its predictions to always be up-to-date with current customer support needs.
Wise.io was founded in 2012 and is headquartered in Berkeley.