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Using CRM to Sell More

This document is written to address the specific issues related to CRM and Sales Professionals. When considering a CRM solution, it is critical to understand the needs of your sales team members and how they would utilize this CRM application on a daily basis.

Profiling That Elusive Customer

Customer profiling is one of the main driving actions that help in obtaining benefit from CRM. Simply put, this activity tells you who your customer is so that you can market and sell your services to him.

On-Premise CRM Pros and Cons

While the number of companies who choose hosted software is increasing, many organizations still prefer an on premise CRM solution. This article highlights the pros and cons of selecting an on premise CRM application.

10 Steps to Implementing a CRM Culture in the Organization

Implementing CRM tools also means you are implementing a CRM culture. Use this guide to make sure each employee understand the benefits of using CRM software.

Key Features of Mobile CRM

Mobile CRM solutions help field workers maintain access to and interaction with enterprise data, no matter where they are. This article highlights the key capabilities of mobile CRM.

Seven Habits of Highly Effective CRM Consultants

Being a CRM consultant means a company is putting a lot of trust in you to help them streamline their CRM project. A good CRM consultant will have these seven key traits.

Yankee Group: Tying Order Management Is Critical to CRM

With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data, and your business with greater accuracy, speed, and confidence.

The Top On-Premise CRM Vendors

In spite of the increasingly loud “buzz” surrounding hosted or on-demand software solutions (also commonly referred to as software as a service, or SaaS), the demand for on-premise customer relationship management (CRM) applications has remained rather strong.

Top 5 CRM Products

Customer relationship management (CRM) is one of those buzzwords you have likely heard so many times that it has lost its initial punch. This is unfortunate as CRM products can lend considerable value to your organization; yet a jaded look at the industry could keep you and your company from realizing the benefits if you assume CRM products have all become commoditized like so many other business platforms.

5 Questions to Ask CRM Companies before You Buy

There are hundreds of CRM companies in existence today. How do you know which one is the best for your business? If you ask the right questions before you buy, you can make the most intelligent purchasing decision possible.