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C2CRM

C2CRM is a customizable yet powerful CRM solution that is built without the cost and complexity of a “high-end” product. C2CRM delivers real-time information about leads, prospects and customers, streamlining the sales, marketing and customer service processes.

An Executive View of CRM

This document focuses on key “pains” often experienced by executives in an organization and how CRM can help solve those pains.

eCitizen Whitepaper

The C2 eCitizen solution helps Government agencies “do more with less” in an ever increasing environment where citizens are demanding better service and more accurate information for their tax dollars.

CRM: Defining the Value of Customer Loyalty

Learn how to best define customer loyalty to make sure your CRM is aligned to improve your company’s customer loyalty.

Improving Marketing Results with CRM

Marketing is not perceived as an exacting science. Many times, marketing plans, campaigns and other activities are planned from guesswork or past “experiences”. As a result, money can be quickly wasted on marketing initiatives which were poorly conceived and poorly executed.

Curing Customer Service Pain with CRM

Learn how companies can use CRM to improve their customer service processes.

C2CRM Quick View

Learn more about the features found in C2CRM by downloading a free copy of the C2CRM Quick View.

Secrets to Selling C2CRM Successfully

Before you can be successful at selling C2 CRM, it is important to understand what CRM truly offers. From identifying business opportunities and creating a proposal to delivering a solution and ensuring customer satisfaction, CRM provides tools to make it all happen efficiently.

Using CRM to Sell More

This document is written to address the specific issues related to CRM and Sales Professionals. When considering a CRM solution, it is critical to understand the needs of your sales team members and how they would utilize this CRM application on a daily basis.

The Top On-Premise CRM Vendors

In spite of the increasingly loud “buzz” surrounding hosted or on-demand software solutions (also commonly referred to as software as a service, or SaaS), the demand for on-premise customer relationship management (CRM) applications has remained rather strong.