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Let’s Talk TeamSupport: Behind the Software with CEO Robert Johnson

Today’s standout customer service software solutions are devising platforms to help companies (and consumers) avoid the inevitable conversation loop that comes from speaking with an unqualified individual. We talked with TeamSupport CEO Robert Johnson about the foundation of their unique customer service solution, and how their SaaS service product helped the company successfully navigate the recession.


TeamSupport is an IT Help Desk Support software that allows medium to large businesses to collaborate internally and to address customer tickets. The software integrates with both CRM and email software, in order to keep all information consistent across software solutions.