Browse Business Software Categories



UserVoice is a help desk software solution that allows users to field support requests through email. As users receive customer inquiries, the program shows the sender’s social media, billing and CRM data alongside each message, giving users comprehensive, relevant information. Users can then respond to the service requests and move on to the next ones.

Behind the Software with UserVoice CEO Richard White

For many companies, customers are the lynchpin of success. But are you really making the most of these critical relationships? UserVoice wants to get you out from behind the help desk and in front of customers with a suite of tools designed to encourage engagement and yield valuable, actionable data from support interactions.