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The Future of CRM

Pivotal CRM at AAA Western & Central New York

Pivotal CRM at AAA Western & Central New York

Pivotal CRM for iPad

View this introduction to Pivotal CRM for iPad 6.0 and learn how iPads fueled by the power of CRM can help mobile professionals meet customer demands–effectively and efficiently.

Introduction to Affinity

We’re taking a quick tour of several features within Affinity and showing off how the basic system and navigation is set up to help you get work done more quickly. In this video we’ll look at sections in the CRM, E-Commerce and Order Management systems.

The Sales Leader’s CRM Point of View: Connecting the Dots in Your Customer-Facing Process

Learn what best practices you need to implement a CRM process for your team.

How NOT to Screw up Your CRM Initiative: Highlights from Real CRM Implementations

Learn about the critical CRM deployment missteps that can cost your business dearly.

The Top Level View – Fuze Suite

Get to know more about FuzeDigtial and the Fuze Suite

FuzeDigital Community Platform Introduction

The Fuze Suite is an offspring of social CRM (SCRM) and E2.0 technologies that blends multi-channel support with online community technology to create a one-of-a kind solution.

Getting to know the Fuze Suite

See how the Fuze Suite enables organizations to provide a support and communications channel to customers, members, partners, staff and other stakeholders.

LeadMaster – Lead Management & Salesforce CRM Solution

This is an overview of the LeadMaster web-based SalesForce CRM system.