Evaluating IT asset management software and selecting the right one for your business can be a challenge – but negotiating the deal with your vendor is, by far, the most complex and confusing part of the process. Here are some quick tips that can give you the upper hand during your discussions, so you can score a great deal on your IT asset management software.
The use of remote support software is on the rise, as companies strive to streamline their global or distributed technical support operations. Read on to learn what remote support software is, and how it is utilized.
Quality assurance is the study of evaluating the entire software process on an end-to-end basis, from planning to use. Its goal is proactive in nature, geared towards preventing flaws from occurring, and towards continuous improvement over time.
A PC lifecycle configuration management package is a valuable asset to any IT organization. But, few companies realize that their end users also benefit tremendously through the implementation and use of PC lifecycle configuration management. Read on to learn more.
Deliver real-time information to enhance IT support processes and drive decisions.
GoToManage allows you to provide cross-platform support from your desktop or iPad.
GoToManage is a full-featured alternative to traditional virtual networking solutions.
GoToManage enables IT professionals to provide remote support for end users.