Kaavo IMOD is cloud computing software designed to deploy and manage distributed applications, workloads and IT environments. The platform provides users with single-click deployment capabilities, monitoring and metering tools, and run-time service level management functionality.
Kayako is help desk software designed to facilitate and unify customer service conversations via multiple channels including email, direct messaging, Facebook, Twitter and customer self-service Help Centers. The platform facilitates support team collaboration activities, enables users to engage in real-time customer assistance practices, and is equipped with social listening tools for Facebook.
Nefsis Web Conferencing provides companies with a fully interactive, multi-party video conference solution to replace business travel and in-person meetings.
Platfora is a business intelligence solution that eliminates the need for large data warehouses and instead provides an environment for data cluster analysis using Hadoop, the cloud and traditional databases. The platform features event series analytics which finds common pathways across customer lifecycles, analyzes conversion rates in funnels, discovers attribution of events preceding a desired outcome and generates cohorts for measurement. It also is capable of segmentation where segments are identified by any combination of attributes, behaviors, metrics or cohorts. Users can visualize data using the platforms web-based Vizbooards, or export directly to Tableau, Excel or any other preferred BI tool.
TalkPoint Core is built with tools to easily design, schedule, and deliver live or on-demand webcasts with audio and video.
Kontagent kSuite is a user analytics platform equipped with data mining and real-time monitoring to provide behavioral insights for Social, Mobile and Web.
Convey is webcasting software that runs through any standard web browser, allowing webcasts to be viewed and managed on any computer, laptop or mobile device. The platform allows automated video signal acquisition from the user’s existing phone connection, webcam, video conferencing unit or encoder.
Zoho Desk is a help desk solution that allows companies to access data from anywhere as well as provide the latest up-to-date information to their customers. Offering a low price and flexible plans, the platform fits the needs and budget of any organization.
BIRT is open source business intelligence software designed to create data visualizations and reports that can be embedded into rich client and web applications. The platform is equipped with a report designer, a runtime component users can add to their organization’s server, and a charting engine that allows users to incorporate application charts.
Context! is business intelligence software that enables users to combine and utilize multiple data sources, is built on a point-and-click and ease-of-use interface in order to facilitate quick adoption and implementation, and is equipped with social BI features designed to enable users to share BI ingishts. The platform is browser-based and supports access from multiple mobile or remote locations with dedicated iPad and mobile clients.