MediaTube is video portal and content management software that allows users to incorporate company branding elements within the portal’s front end design and presentation. The platform enables companies to stream both public and private videos to allow access to specified employees, customers or partners, as well as embed videos on company websites and track video views and viewers.
LogicNow helps organizations improve their customer experience with a supported online presence, providing an interactive front-end help desk module that allows customers to browse help topics and submit support requests.
Magnoware DataTrack System is professional services automation software designed to automate day-to-day operations, securely save all personal data, and enhance the business-centric aspects of company PDAs. The platform automates service administration procedures, gathers and centralizes all management processes and notifications, and offers mobile monitoring services designed to enable users to access and implement the system from mobile devices.
Novo Solutions is help desk software that tracks, shares and reports on support tickets, facilitates communication and informed decision making processes, and automates manual IT help desk functionalities. The platform is designed for closed-loop ticket resolution processes, supports multiple departments, and is equipped with action-triggering alert settings.
JasperReports is a business intelligence software that delivers real-time business information directly to browsers or printers. Once users build a report and deploy it to the JasperReports server, the report can be executed, exported, or scheduled for a later deployment date.
Kaavo IMOD is cloud computing software designed to deploy and manage distributed applications, workloads and IT environments. The platform provides users with single-click deployment capabilities, monitoring and metering tools, and run-time service level management functionality.
Kayako is help desk software designed to facilitate and unify customer service conversations via multiple channels including email, direct messaging, Facebook, Twitter and customer self-service Help Centers. The platform facilitates support team collaboration activities, enables users to engage in real-time customer assistance practices, and is equipped with social listening tools for Facebook.
Nefsis Web Conferencing provides companies with a fully interactive, multi-party video conference solution to replace business travel and in-person meetings.
Platfora is a business intelligence solution that eliminates the need for large data warehouses and instead provides an environment for data cluster analysis using Hadoop, the cloud and traditional databases. The platform features event series analytics which finds common pathways across customer lifecycles, analyzes conversion rates in funnels, discovers attribution of events preceding a desired outcome and generates cohorts for measurement. It also is capable of segmentation where segments are identified by any combination of attributes, behaviors, metrics or cohorts. Users can visualize data using the platforms web-based Vizbooards, or export directly to Tableau, Excel or any other preferred BI tool.
QueCloud is data management software that enables businesses to virtualize data to be stored in a cloud-enabled metadata catalog. The platform automates data extraction, creates a globalized index of all data elements and has both private or public cloud infrastructure options.