OTRS Help Desk centralizes and streamlines the help desk process, providing customers and employees with way to effectively communicate with each other to resolve issues and requests. OTRS Help Desk provides self-service functionality as well as custom branding to create a personalized user experience.
EnterpriseTube is video portal and streaming software for enterprise video purposes and is designed with enterprise integration and single sign-on functionality. The platform is a secure and branded video streaming portal designed to enable companies to independently store, encode, manage, share and stream video and other forms of digital media for both internal and external audiences, and supports playback on multiple devices including Windows, Mac, iOS, and Android.
OTRS IT Service Management provides management and support tools based on ITIL best practices. OTRS ITSM includes a self-service web portal, real-time process overviews, and automatic updates.
Pano Logic is a management console enabling you to deliver, control, and secure Google Chrome-based cloud desktops using a centralized architecture.
MediaTube is video portal and content management software that allows users to incorporate company branding elements within the portal’s front end design and presentation. The platform enables companies to stream both public and private videos to allow access to specified employees, customers or partners, as well as embed videos on company websites and track video views and viewers.
LogicNow helps organizations improve their customer experience with a supported online presence, providing an interactive front-end help desk module that allows customers to browse help topics and submit support requests.
Magnoware DataTrack System is professional services automation software designed to automate day-to-day operations, securely save all personal data, and enhance the business-centric aspects of company PDAs. The platform automates service administration procedures, gathers and centralizes all management processes and notifications, and offers mobile monitoring services designed to enable users to access and implement the system from mobile devices.
Novo Solutions is help desk software that tracks, shares and reports on support tickets, facilitates communication and informed decision making processes, and automates manual IT help desk functionalities. The platform is designed for closed-loop ticket resolution processes, supports multiple departments, and is equipped with action-triggering alert settings.
JasperReports is a business intelligence software that delivers real-time business information directly to browsers or printers. Once users build a report and deploy it to the JasperReports server, the report can be executed, exported, or scheduled for a later deployment date.
Kaavo IMOD is cloud computing software designed to deploy and manage distributed applications, workloads and IT environments. The platform provides users with single-click deployment capabilities, monitoring and metering tools, and run-time service level management functionality.