Kayako is help desk software designed to facilitate and unify customer service conversations via multiple channels including email, direct messaging, Facebook, Twitter and customer self-service Help Centers. The platform facilitates support team collaboration activities, enables users to engage in real-time customer assistance practices, and is equipped with social listening tools for Facebook.
Nefsis Web Conferencing provides companies with a fully interactive, multi-party video conference solution to replace business travel and in-person meetings.
Platfora is a business intelligence solution that eliminates the need for large data warehouses and instead provides an environment for data cluster analysis using Hadoop, the cloud and traditional databases. The platform features event series analytics which finds common pathways across customer lifecycles, analyzes conversion rates in funnels, discovers attribution of events preceding a desired outcome and generates cohorts for measurement. It also is capable of segmentation where segments are identified by any combination of attributes, behaviors, metrics or cohorts. Users can visualize data using the platforms web-based Vizbooards, or export directly to Tableau, Excel or any other preferred BI tool.
QueCloud is data management software that enables businesses to virtualize data to be stored in a cloud-enabled metadata catalog. The platform automates data extraction, creates a globalized index of all data elements and has both private or public cloud infrastructure options.
Kontagent kSuite is a user analytics platform equipped with data mining and real-time monitoring to provide behavioral insights for Social, Mobile and Web.
Zoho Books is small business accounting software that assists companies in tracking and managing finances. The platform fully integrates with Zoho CRM, Zoho Reports, Zoho Expense and Zoho Subscriptions.
Zoho Desk is a help desk solution that allows companies to access data from anywhere as well as provide the latest up-to-date information to their customers. Offering a low price and flexible plans, the platform fits the needs and budget of any organization.
Context! is business intelligence software that enables users to combine and utilize multiple data sources, is built on a point-and-click and ease-of-use interface in order to facilitate quick adoption and implementation, and is equipped with social BI features designed to enable users to share BI ingishts. The platform is browser-based and supports access from multiple mobile or remote locations with dedicated iPad and mobile clients.
ClickBase is a business intelligence software equipped with a real-time reporting dashboard that includes drill down functionality in order to create an all-encompassing overview of company business performance. The platform integrates data from multiple sources and formats, and analyzes expenses including where expenditures take place, by whom and when across monthly departmental reports.
omNovia StageToWeb provides your company with the tools necessary to hold corporate communications, academic events, sales and marketing demonstrations, and investor relationship and industry events.