ITIL Simplified – ManageEngine ServiceDesk Plus
A Simple Overview of ITIL for those who don’t have the time. Get to know about the ITIL Best Practices, the different processes and how to implement it for your organisation.
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– Microsoft Lync
Microsoft Lync is a unified communications and web conferencing platform that delivers a connected experience to end users.
Microsoft Lync 2010 — What’s Lync?
You may have heard that Microsoft Lync connects people in new ways, but what exactly is Lync? This short video explains.
What is New In Lync?
You’ll find a lot to like about the new Microsoft Lync 2010. Things that will make it easier than ever to reach out, share your thoughts, and work virtually with others.
Call into a meeting as a leader or participant
This video is provided as part of the Microsoft Lync Adoption and Training Kit. Self-paced training videos can be posted to a company’s internal Intranet site and/or incorporated into a company’s training plans.
IBM Sametime
IBM Sametime is web conferencing software that integrates instant messaging, online meetings voice, data and video collaboration and communication methods. The platform supports document, application and screen sharing, is accessible via multiple devices including smartphones and tablets including iOS, Android and BlackBerry.
IBM Lotus Sametime 8.5 Meetings
Online meetings can help a social business activate networks of people that apply relevant content and expertise to improve and accelerate how things get done. Online meetings (web conferencing) allow rich collaboration within professional networks around the world—inside or outside the enterprise.
IBM Lotus Sametime 8.5 Browser Chat Client Demo
Browser-based chat client option lets you use a zero-download client to support thin client strategies.
IBM Sametime Unified Telephony Lite Demo
Learn how IBM Sametime Unified Telephony provides a simple entry point for Enterprise Voice-over-IP (VoIP) with this short product demonstration video.
LeadMaster – Lead Management & Salesforce CRM Solution
This is an overview of the LeadMaster web-based SalesForce CRM system.