CoreLogic Dorado: Partnering with IBM for Cloud Adoption

Ravi Balwada, SaaS Operations Executive at CoreLogic Dorado, explains their partnership with IBM to offer cloud-based solutions for large financial institutions and the mortgage industry.

What’s a Manufacturing Execution System (MES)?

Following eight key steps in the manufacturing process, this video overview reveals how a manufacturing execution system (MES) can make a difference in day-to-day operations.

Martha Stewart Living’s Digital Magazine Powered by Adobe Publish

See how Martha uses Adobe Digital Publishing Suite and Omniture analytics to create the next generation of magazines for tablet computers.

Features and Benefits

What Is Hosted CRM?

Hosted CRM, also known as on-demand CRM, provides a simpler, faster, and more affordable way for businesses to take advantage of powerful technology tools that streamline and automate the way customer interactions are managed across touch-points.

Performance Differences: On Demand CRM and On Premise CRM Tools

On-demand or on-premise? This is a tough choice that every company must face when evaluating CRM tools. While many industry experts claim that on-site solutions are more flexible and cost-effective, there is also plenty of research that shows that hosted CRM tools can deliver greater benefits.

Call Center CRM – Key Features

Call center CRM software offers a broad range of features and functionality designed to empower agents to better respond to customer needs and requests. With call center CRM software, businesses can improve productivity, reduce service delivery costs, boost revenues, and improve customer satisfaction.

About Talent Management Software

Talent management software includes a variety of tools that companies can use to make sure they attract the right talent and track their employee’s lifecycle.

What Is a Virtual Call Center?

Companies who move to a virtual call center model can realize significant advantages, including reduced overhead costs, broader employee selection, improved agent retention and greater continuity of service.

ALM Software: What it is and Why it Matters

Application lifecycle management software can be a valuable asset to any organization that designs and develops software as a core competency. This article provides an overview of ALM software, its features and its benefits.