KronoDesk is a configurable help desk software solution that includes help desk ticketing, customer support forums and an online knowledge base. The solution is tailored to match the user’s customer support process by allowing users to set up custom fields, priorities, statuses, types, resolutions and workflows.
TrackWise is an enterprise quality management solution (EQMS) that offers flexibility and configurability to adapt to company-specific requirements and business processes. The solution can identify, monitor, measure, mitigate and report on quality issues in the manufacturing and supply chain, and supports quality management regulatory requirements.
PostBooks is an open source ERP software solution designed to work with a wide range of businesses and industries. Users can run the program on any OS and use it to handle accounting, sales, CRM, supply chain, inventory, and manufacturing operations.
Unanet Travel & Expense Management is an expense reporting software solution that enables the collection of employee travel expenses and the management of expense authorization. The solution includes automated approval and support for Government expense reporting guidelines. This in turn eliminates the need for administrative effort and increases overall efficiency.
The K2 Platform is business process management software that automates, builds, changes and maintains business process applications, as well as facilitates process automation scaling. The platform provides users with workflows without code, is equipped with reusable integration points that allows users to connect to all systems and data, and enables users to create and publish unlimited, customizable, feature-rich forms.
SpiraTeam is an application lifecycle management (ALM) and agile project management solution designed to create features, requirements and user stories, and then develop a high-level release schedule for quality project development. The business and technical teams can work together to develop the sprint plan for the releases, breaking features into discrete stories and tasks to assign to individual iterations.
SpiraPlan is an agile application project management system designed to develop and achieve high-level project requirements. The solution breaks projects down into detailed tasks, allocates requirements based on detailed task estimates and assigns tasks using an agile planning board.
SpiraTest is a top QA testing solution and test management system designed for a wide variety of industries in healthcare, biotechnology, aviation, retail, entertainment, telecommunications and more. The solution is equipped with an open architecture and a library of add-on modules such as automated testing tools, requirements management systems and unit testing.
With deeply integrated Process Automation, Information Management and Business Intelligence solutions from iDatix, organizations such as Lockheed Martin…
LiveAgent is multi-channel help desk software that enables users to create communication threads between customers and support agents. Communication threats include email, live chat, phone, Facebook messages and Tweets.