Platform is available in multiple plans:
Platform is available as both a SaaS and an on-premise solution.
Vendor works with businesses of all sizes and across multiple industries.
Huawei, Orange, Telekom, SolidTrust Pay, EON
LiveAgent is multi-channel help desk software that enables users to create communication threads between customers and support agents. Communication threats include email, live chat, phone, Facebook messages and Tweets.
The software provides businesses with an offline customer support portal that includes a knowledge base feature, WYSIWYG article editor, community forum capabilities and feedback and suggestion tools. Additionally, the platform enables companies to utilize gamification to promote employee performance through rewards and badges, levels, benchmarks and leaderboards.
Quality Unit was founded in 2004 and is headquartered in Slovakia.