Avaya Aura Call Center Elite is a contact center platform designed deliver a unified and personalized customer experience that builds brand loyalty. The application enables a business to handle all types of customer interactions efficiently by serving customers through preferred contact channels.
Avaya Aura Contact Center is a omni-channel contact center platform designed to manage all contacts the same way as inbound and outbound voice interactions. Users using the application gain call context, both real-time and historical to consistently deliver a unified and personalized experience to build brand loyalty. The software has a single interface to manage call interactions to improve efficiency. The platform supports customers’ channel preferences and provides a seamless customer experience across channels
MDConnection: Elite Series is practice management software designed to support day-to-day operations, administrative and billing task automation, and front and back office workflows. The platform is equipped with configurable visit and encounter templates, an intuitive scheduling calendar and document management capabilities.
ChartWare EMR integrates scheduling, lab testing and results, practice management, and EHR services in order to prove a time-saving all-in-one EMR product that contains many applications. ChartWare EMR also provides appointment modules such as patient charting and Vocabulary Clarity in order to ensure a stress-free appointment process.
ChartLogic Practice Management is practice management software that delivers everything needed to accurately and efficiently manage administrative and financial tasks within a practice, including registration and scheduling, eligibility and verification, claims, and billings and collections. Practices that implement this system have a 5% rejection rate in comparison to the industry average of 30%.
ChartLogic EMR is electronic medical record software that enables users to capture clinical encounters without interrupting existing workflows and facilitates a paperless environment. The platform is equipped with PrecisionVoice that enables users to utilize voice diction processes as well as supports system command and navigation through voice controls.
CareCloud Concierge is a medical billing software solution that utilizes revenue cycle management tools to track, manage and measure funds for medical organizations. This end-to-end medical billing software solution covers patient scheduling, insurance verification, co-pay collection, claim checking, payment processing and A/R follow-ups.
CareCloud Charts is a cloud-based EHR solution that offers real-time patient flows and rich patient summaries designed to enables users to improve overall patient care. This medical software solution provides users with configurable templates, intelligent task management functionality, and is equipped with rapid charting capabilities.
CareCloud Central is a practice management medical software solution that provides tools to improve patient care, manage collections and track and schedule appointments. Using the personalized dashboard, users can view a 360-degree view of each patient, including account, billing and insurance details.
CGM Clinical is practice management and electronic health record management software that supports clinical, financial and administrative workflows. The platform assists users with managing patient documentation, health records, reports, billing information and scheduling processes.