Contact Avaya directly for pricing information.
Avaya Aura Contact Center is a SaaS solution and requires no additional hardware for installation.
Avaya works with mid-size to large businesses in many different industries such as Education, Energy/Utilities, Finance, Government and Healthcare.
Major Railroad, Dubai Financial Market, Burj Khalifa, British Airways and Grimaldi Lines.
Avaya Aura Contact Center is a omni-channel contact center platform designed to manage all contacts the same way as inbound and outbound voice interactions. Users using the application gain call context, both real-time and historical to consistently deliver a unified and personalized experience to build brand loyalty. The software has a single interface to manage call interactions to improve efficiency. The platform supports customers’ channel preferences and provides a seamless customer experience across channels
The company was founded in 2000 and is headquartered in Santa Clara, CA.