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PROFESSIONAL SERVICES AUTOMATION (PSA)

Advantage 360 Software OSS360 Review

Product Snapshot

Technology

Advantage 360 Software OSS360 is available as an on-premise solution.

Customer Focus

Advantage 360 Software works with multinational, enterprise and mid-sized customers.

Selected Customers

Contact vendor directly for case studies.

About Advantage 360 Software OSS360

Advantage 360 Software OSS360 Advantage 360 Software OSS360 is a professional services automation software solution that is designed for telecom companies. As customer leads start to come in contact with a company, the program can maintain all appointments, update profiles in a CRM database and send out quotes. When orders are placed, users can confirm them, apply discounts as needed and process all payments. As customers use their purchased items, the system can send out alerts, updates and promotions across a number of different communication channels. The product can receive customer support cases directly and track their resolution statuses, and users can create workflows for internal communications. Lastly, Advantage 360 Software OSS360 can arrange a variety of payment terms for customers.

About Advantage 360 Software
Advantage 360 Software was founded in 1984 and is headquartered in Southern California.

Advantage 360 Software OSS360 Key Features

  • On-premise PSA software solution
  • Designed for telecom companies
  • Can maintain a schedule for customer appointments
  • Updates all records in a CRM database
  • Works with customers throughout the sales cycle
  • Sends out messages, promotions and updates across a number of different channels
  • Tracks all customer service cases

 

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