Contact vendor directly for pricing information.
Product is a SaaS solution and requires no additional hardware for installation.
Vendor works with midsize IT service providers and MSPs.
Contact vendor directly for case studies.
Autotask IT Business Management Platform is PSA and service desk optimization software designed to support end-to-end IT business processes. The platform is equipped with tools to handle multiple PSA aspects including CRM, service desk, project management, time and billing processes, and RMM.
The software centralizes all opportunities, contracts, tickets, tasks and to-do lists, tracks and analyzes sales performances in real-time, and is equipped with client self-help tools. Additionally, the platform is ITIL-aligned with built-in best practices procedures, is equipped with SLA management functionality, and allows users to record and manage customer notes, contracts, incidents and emails.
Autotask was founded in 2001 and is headquartered in East Greenbush, New York.