Contact Avaya directly for pricing information.
Avaya Proactive Outreach Manager is a SaaS solution and requires no additional hardware for installation.
Avaya works with mid-size to large businesses in many different industries such as Education, Energy/Utilities, Finance, Government and Healthcare.
Major Railroad, Dubai Financial Market, Burj Khalifa, British Airways and Grimaldi Lines.
Avaya Proactive Outreach Manager is a multi-channel customer service platform designed to enable customer acquisition, retention and renewal. The application allows customers get customize how they connect while creating inbound and outbound campaigns that are engaging and interactive. The software allows users to use customer services to start connecting to customers in every stage of the customer engagement lifecycle. The platform can be used to create campaigns that combine multiple channels and deliver information at a reduced cost and collect revenue faster.
The company was founded in 2000 and is headquartered in Santa Clara, CA.