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Avaya Proactive Outreach Manager Review

Product Snapshot

Product Pricing

Contact Avaya directly for pricing information.

Technology

Avaya Proactive Outreach Manager is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Avaya works with mid-size to large businesses in many different industries such as Education, Energy/Utilities, Finance, Government and Healthcare.

Select Customers

Major Railroad, Dubai Financial Market, Burj Khalifa, British Airways and Grimaldi Lines.

About Avaya Proactive Outreach Manager

Avaya Proactive Outreach ManagerAvaya Proactive Outreach Manager is a multi-channel customer service platform designed to enable customer acquisition, retention and renewal. The application allows customers get customize how they connect while creating inbound and outbound campaigns that are engaging and interactive. The software allows users to use customer services to start connecting to customers in every stage of the customer engagement lifecycle. The platform can be used to create campaigns that combine multiple channels and deliver information at a reduced cost and collect revenue faster.

About Avaya

The company was founded in 2000 and is headquartered in Santa Clara, CA.

Avaya Proactive Outreach Manager Key Features

  • Customers get customize how they connect
  • Create inbound and outbound campaigns that are engaging and interactive
  • Use customer services to start connecting to customers in every stage of the customer engagement lifecycle
  • Create campaigns that combine multiple channels
  • Deliver information at a reduced cost and collect revenue faster

 

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