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SOCIAL MONITORING TOOLS

Brand24 Review

Product Snapshot

Product Pricing

Product is available as a free 14 day trial and in multiple paid plans:

  • Individual – $59 per month for users tracking small brands
  • Team – $119 per month for small businesses and startups
  • Pro – $179 per month for growing brands and agencies to analyze their competition
  • Professional Max – $299 per month for large businesses
Technology

Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with companies of all sizes and across multiple industries.

Select Customers

Intel, Panasonic, IKEA, Air France, H&M

 

About Brand24

Brand24 Brand24 is social monitoring software that provides users with access to online mentions and social insights. The platform calculates the influencer score for every discussion participant, is equipped with a company mentions feed, and provides users with a visual discussion volume chart to indicate changes in discussion volume and reach.

The software provides users with marketing analytics, actionable insights, and sentiment analysis and is equipped with email and in-application notifications concerning discussion quality or quantity changes. Additionally, the platform automates exporting to PDF, .xls files, and infographics that include critical statistics pulled from built-in dashboards.

About the Company

Brand24 was founded in October 2011 and is headquartered in Warsaw, Poland.

 

Brand24 Key Features

  • Real-time monitoring and response tools
  • Identifies potential issues before escalation
  • Assists users with maximizing positive publicity
  • Help find brand ambassadors or influencers
  • Enhance customer satisfaction
  • Buzz quality and quantity analytics
  • Built-in filtering tools
  • Customizable PDF & Excel reports and infographics
  • Sentiment analysis
  • Influencer Score
  • Hashtag Analysis

 

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