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PROFESSIONAL SERVICES AUTOMATION (PSA)

Changepoint PSA Review

Product Snapshot

Technology

Changepoint PSA is available as a SaaS solution that requires no additional hardware.

Customer Focus

Changepoint works with multinational, enterprise and mid-sized companies.

Selected Customers

Contact vendor directly for case studies.

About Changepoint PSA

Changepoint PSA Changepoint PSA is a professional services automation software solution that grows alongside company expansion and scaling. At the start of the customer lifecycle, users can work inside the program to maintain opportunities and resources in a CRM sub-platform.

As these leads become conversions, users can start to deliver online services to them and ensure that all projects are on track for scheduling. Meanwhile, the system can maintain all finances, set controls and provide visibility over cash transactions. Customers can send support tickets to users as needed, and the product hosts collaborative spaces that can be used by various teams. Lastly, Changepoint PSA can assist with strategic planning and execution for mergers and acquisitions.

About Changepoint
Changepoint was founded in 1994 and is headquartered in Ontario.

Changepoint PSA Key Features

  • SaaS professional services automation software solution
  • Scales alongside company growth
  • Maintains all leads in a CRM platform
  • Provides tools for project management
  • Ensures that services are delivered to customers
  • Processes customer support tickets
  • Assists with mergers and acquisitions

 

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