CRM

CRM for SYSPRO Review

About CRM for SYSPRO

CRM for SYSPRO provides key functionality for Sales, Marketing, & Service users that allow Manufacturing and Distribution companies to improve their efficiencies, better service their clients, and streamline business processes. Working natively with SYSPRO’s ERP system, users can access relevant data from the back office and use it to make informed decisions to proactively engage and support their customers.

About the Company

Founded in 1978, SYSPRO is a global, independent provider of industry-built ERP software designed to simplify business complexity for manufacturers and distributors. Focused on delivering optimized performance and complete business visibility, the SYSPRO solution is highly scalable, and can be deployed on premise, in the cloud, or accessed via a mobile device. SYSPRO has more than 15,000 licensed companies in over 60 countries across six continents.

CRM for SYSPRO Key Features

• Account and Contact Management supporting hierarchy structures
• Activity tracking and appointment and task scheduling
• Opportunity management to produce an accurate pipeline and provide forecasted demand from Sales down to the production planning schedule
• Marketing Campaign planning and execution tools
• Serialized and Lot Traceable item ownership tracking
• Warranty Contract management and allocation against service parts, labor, and expense billings
• Service Ticket and Case management to capture details of a customer issue through to resolution
• Knowledge Base of common questions and central document storage
• Customizable forms, views, and dashboards to provide key insights, KPI’s, and relevant metrics
• No-code module builder allowing extended functionality using standard tools

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