Pricing starts at $39 a month.
CustomerSure is available as a SaaS solution that requires no additional hardware.
CustomerSure works with small and mid-sized customers.
UtilityWise, King of Shaves, Chartboost, Swiftpage, UBT
CustomerSure is a quality management software solution that sends out surveys to gauge customers’ satisfaction levels with a product. Users start out by designing their own survey content and/or choosing questions drafted by customer satisfaction experts. As customers send in their responses, the program can analyze the results and identify overall customer needs. Customer service users can then take this information and apply it to their day-to-day customer interactions. When customer survey results start to trends towards a more positive direction, the system can publish specific feedback cases on company websites to attract new targets. Lastly, CustomerSure can directly integrate with databases to import and export customer survey data.
CustomerSure was founded in 2010 and is headquartered in England.