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Microsoft FieldOne Sky Review

Product Snapshot

Product Pricing

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Product is available as both an on-premise and SaaS solution.

Customer Focus

Vendor works with small and midsize clients.

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About FieldOne Sky

Microsoft FieldOne Sky FieldOne Sky is field service management software equipped with routing and scheduling tools, advanced work process automation, customer and partner communication capabilities, report generation, and business intelligence functionality. The platform is designed to benefit customers, operations, executive management and IT professionals, and integrates with existing ERP, CRM, KM and BI systems.

The software is available as a native application for iOS, Android, and Windows phones and tablets, requires no coding to implement and provides users with remote administration and centralized multi-platform customization. Additionally, the platform is equipped with optimized driving direction functionality, allows users to dispatch technicians and works to fulfill all meet-time windows.

About the Company

FieldOne, a Microsoft company, was founded in 2001 and is headquartered in Mahwah, New Jersey.


FieldOne Sky Key Features

  • Service time scheduling tools
  • Skill-based assignment capabilities
  • Workload balancing tools
  • Call transfer to live operator functionality
  • Back call data recording
  • Dialer functions including automatic outbound voice phone calls


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