Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with mid to large sized companies who employ in-field technicians.
Contact vendor directly for case studies.
ReachOut Suite is field service management software that implements GPS-integrated scheduling tools for incidences, work orders, audits and inspections. The platform assists users in organizing, scheduling, tracking, executing and analyzing field services with a focus on eliminating over-large service windows, provides users with a customer request ticketing functionality, and enables users to manage inspections and audits.
The software provides full visibility of resource utilization and service delivery effectiveness, and is optimized for service situations involving sophisticated data collection or checklist-driven procedures. Additionally, the platform enables users to manage service tickets and surveys, create customizable smart forms and provides companies with pipeline views for tracking tasks.
Fingent Corporation was founded in 2003 and is headquartered in Boston, Massachusetts and New York City, New York.