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FIELD SERVICE MANAGEMENT

Fingent Corporation ReachOut Suite Review

Product Snapshot

Product Pricing

Product is available as a free 30 day trial. Regular pricing includes 3 users, 5 GB of storage and a survey manager for $49

Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with mid to large sized companies who employee in-field technicians.

Select Customers

Contact vendor directly for case studies.

 

About ReachOut Suite

Fingent Corporation ReachOut Suite ReachOut Suite is field service management software that implements GPS-integrated scheduling tools for incidences, work orders, audits and inspections. The platform assists users in organizing, scheduling, tracking, executing and analyzing field services with a focus on eliminating over-large service windows.

The software provides full visibility of resource utilization and service delivery effectiveness, and is optimized for service situations involving sophisticated data collection or checklist-driven procedures. Additionally, the platform enables users to manage service tickets and surveys, create customizable smart forms and provides companies with pipeline views for tracking tasks.

About the Company

Fingent Corporation was founded in 2003 and is headquartered in Boston, Massachusetts and New York City, New York.

 

ReachOut Suite Key Features

  • Drag-and-drop scheduling tools
  • Customer data management tools
  • Offline synchronization capabilities
  • Real-time updates
  • Interactive dashboards
  • 24/7 support channels

 

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