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Mhelpdesk Review

Product Snapshot

Product Pricing
  • 14 day free trial
  • First user: $75 per month
  • Additional user(s): $25 each per month
  • Setup and training (optional): $350

Mhelpdesk Field Service Management is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Mhelpdesk works with small to medium-sized businesses.

Select Customers

Encompass Inspections, Chicago Kitchen Services, Walls by Design, Sphinx Technology Solutions, Surfside Computing

About Mhelpdesk Field Service Management

Mhelpdesk Mhelpdesk Field Service Management is an all-in-one cloud-based solution that manages field service technicians, work orders, scheduling and billing for Small- and medium-sized field service businesses. The solution includes, service request and work order management, time & billing, CRM, scheduling and reports as well as a mobile app for field technicians. The solution tracks and compiles work order details, invoices, payments, estimates, internal notes and files in one central dashboard.

In addition, Mhelpdesk provides real-time tracking of every job and customer through each stage of the field service lifecycle. It shortens your billing cycle by managing invoices with mobile credit card payments and Quickbooks integration, reducing paper waste and increasing convenience with finger-signed e-documentation. Mhelpdesk field service management also easily integrates with company websites for customer self service, scheduling and lead capture.

About Mhelpdesk
Mhelpdesk was founded in 2007 and has since worked with a wide range of SMB industries from field service to IR. Mhelpdesk’s software is an award-winning solution, voted The #1 Field Service Software Solution by Software Advice and Capterra’s “Top 10 Field Service Management Software Solutions.”

Mhelpdesk Field Service Management Key Features

  • Gathers and displays all job information in one place
  • Real-time tracking of each job status
  • Mobile app for iPhone, iPad and Android devices
  • Integrates with Quickbooks accounting software
  • Create, track and send estimates quickly
  • One-click estimate conversion to work orders
  • Customers can finger sign work orders
  • Complete schedule visibility
  • Easy website integration
  • Customer self-service
  • Manage customer assets
  • Time tracking and billing management
  • Online e-invoicing with credit card integration
  • Eliminates double data entry

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