Contact vendor directly for pricing information.
Product is a SaaS solution and requires no additional hardware for installation.
Vendor works with small to midsize businesses.
Encompass Inspections, Chicago Kitchen Services, Walls by Design, Sphinx Technology Solutions, Surfside Computing
mHelpDesk is an all-in-one cloud-based solution that manages field service technicians, work orders, scheduling and billing for small and midsize field service businesses. The solution includes, service request and work order management, time and billing, CRM, scheduling and reports as well as a mobile app for field technicians. The solution tracks and compiles work order details, invoices, payments, estimates, internal notes and files in one central dashboard.
In addition, the platform provides real-time tracking of every job and customer through each stage of the field service lifecycle. It shortens billing cycles by managing invoices with mobile credit card payments and Quickbooks integration, reducing paper waste and increasing convenience with finger-signed e-documentation. Additionally, the platform easily integrates with company websites for customer self service, scheduling and lead capture.
Mhelpdesk was founded in 2007.