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Perfectware Service Operation Review

Product Snapshot

Product Pricing

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Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with small and midsize companies.

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About Perfectware Service Operation

Perfectware Service Operation Perfectware Service Operation is a set of software tools that has been designed for and by the Mechanical Contractor service industry. Using today’s technology, the company has established a software that provides better communications to the operations of the service organization, as well as customers and field operations.

Perfectware features include service dispatch, contract and project management, time and billing, job costing, standard tasking, equipment tracking, refrigerant usage tracking, remote access and mobile technician access. The platform has extensive built in reports to better manage a service business, including contract and project over and under reports, manpower planning, financial and billing reporting, forecasting reports, equipment and refrigerant reports. Perfectware CRM/SRM module tracks sales from cold call to sold throughout the sales funnel, includes electronic contracts and estimating.

About the Company

Perfectware Solutions was founded 1997.


Perfectware Service Operations Key Features

  • Service dispatch
  • Contract management
  • Project management
  • Refrigerant tracking and reporting
  • Extensive real-time reporting built-in
  • Mobile tech solution (WebTech)
  • Customer web portal with internet service requests
  • Integration with any accounting system
  • Access from anywhere from any device
  • Electrical service and maintenance


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