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ServiceChannel Review

Product Snapshot


This software is a SaaS solution and requires no additional hardware for installation.

Customer Focus

The company manages small businesses to large enterprises.

Select Customers

Freedom Mortgage, Lego, Levi’s, McCormick, The Children’s Place

About ServiceChannel

ServiceChannel ServiceChannel is a facility management software solution that enables facility clients to gain visibility across their enterprise, lower costs and improve their brand image without outsourcing. ServiceChannel offers a single web- and mobile-based platform to source, procure, manage and pay for facility maintenance services from commercial contractors.

The solution provides your contractors’ report information to you in real time, enabling you to analyze the data and make informed decisions to reduce facility downtime and manage your contractors efficiently. In addition, you can view your work order history and approve of invoices electronically, which leaves a detailed audit trail at your convenience. Lastly, this software helps reduce the cost of managing facilities and costs while increasing your ROI.

About ServiceChannel

ServiceChannel was founded 1999 and is headquartered in Albertson, New York.

ServiceChannel Key Features

  • Source-to-settle work order management
  • Business intelligence and analytics with integrated reporting
  • Online parts and supplies management
  • Equipment/asset and warranty management
  • Preventive/scheduled maintenance
  • Proposal management
  • Contractor directory
  • Contractor/tradesmen management
  • Highly secure cloud-based platform
  • Web- and mobile-based access

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