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FIELD SERVICE MANAGEMENT

ServicePower Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with mid-sized businesses and large and multinational enterprises across multiple industries.

Select Customers

Mitsubishi Electric, ADT Security Services, Northern Ireland Electric, ESI, Richer Sounds

 

About ServicePower Mobile Field Service Management

ServicePower ServicePower Mobile Field Service Management is an end-to-end field management solution that controls all phases of the field service lifecycle. The platform allows users to work with solutions such as planning and forecasting, workforce management and business intelligence with a range of integrated software products.

The software provides businesses with tools to match jobs with skills and location using self-learning tools and data and planning and forecasting tools projects future demand and ensures data-driven decisions. Additionally, the platform allows companies to ensure workers don’t take too long to address a job and gives insight into the tasks performed in the present.

About the Company

ServicePower was founded in 1996 and is headquartered in Stockport, England.

 

ServicePower Mobile Field Service Management Key Features

  • Schedule and manage optimized appointments for employed field resources
  • HTML5 hybrid app combines elements from both native and HTML5 applications and supports key requirements including disconnected data, signature capture and barcode scanning
  • Automated drip feed jobs for field resources
  • GPS integrated with scheduling module to keep track of field status
  • Analysis of key metrics as well as GANTT audit information
  • Management and organization of third party contractors
  • Reporting and analytics integrated with dispatching and claims management modules

 

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