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REMOTE SUPPORT

SOTI MobiAssist Review

Product Snapshot

Pricing

Pricing begins at $83.33 a month.

Technology

SOTI MobiAssist is available as a SaaS solution that requires no additional hardware.

Customer Focus

SOTI works with customers of all sizes.

Select Customers

American Airlines, Amney Plc, Andrew Distributing, Aramex, Canadian Automobile Association

SOTI MobiAssist

SOTI MobiAssist SOTI MobiAssist is a remote support help desk solution for all your IT assets. From a centralized console, you can provide remote support for smartphones, handhelds, desktops and servers. For the support itself, the program allows you to control users’ devices remotely to troubleshoot. If the user isn’t there, you can still access the device through the system’s unattended access tool. Lastly, SOTI MobiAssist features a dashboard where you can manage user accounts and generate maintenance reports.

About SOTI
SOTI was founded in 1995 and is headquartered in Ontario. The company works with over 10,000 customers, providing various products such as MobiControl, MobiAssist and MobiScan. SOTI has awards and recognition from MobileVillage, Intermec, and the Golden Bridge Awards.

SOTI MobiAssist Features

  • SaaS IT asset troubleshooting software solution
  • Works with your servers, mobile devices, desktops, and handhelds
  • IT staff can take control of users’ devices to troubleshoot
  • Allows unattended maintenance
  • Admins can manage user accounts and queues and generate maintenance reports

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