Spiral16 Social Intelligence is a SaaS solution and requires no additional hardware for installation.
Medium Business, Large Enterprise, International Enterprise
Spiral16 Social Intelligence is a web and social monitoring platform that includes powerful search and filtering features, as well as customized reporting and analytics that businesses can use to monitor brand identity, generate leads, manage customer service, analyze competition, and more. The software features DIY and Advanced Query Builders as well as natural language processing to focus on key concepts, and businesses can also set up automated searches by training the algorithm to accept or reject material. The Spiral16 analytics team works closely with businesses to set up and create reports that are tailored to their specific needs, and businesses also have 24-hour access to the software, allowing them to export data at any time.
Spiral16 is based in Kansas City and was founded in 2007. The company is committed to delivering a powerful data mining platform and custom analysis to companies worldwide.