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CallidusCloud Clicktools Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.


Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with customer-facing teams of midsize and large enterprises in the sales, marketing, support and nonprofit sectors.

Select Customers

Royal Canin, Bluewolf, Vaillant, FusionStorm,


About Clicktools

CallidusCloud Clicktools Clicktools is a comprehensive survey app that offers users an effective and integrated set of enterprise-class capabilities. With over a decade’s worth of background and service offerings within the feedback-in-CRM field, the platform offers what users would expect from a survey application, including various question types, condition-based surveys, heavy integration with CRM and extensive reporting functionality.

The software allows users to create an unlimited number of simple and complex surveys, incorporate company branding elements such as logos and color pallets within surveys in order to promote brand recognition, and direct customers to additional or supplementary information based on response patterns. Additionally, the platform enables users to personalize content and utilize pre-filled fields based on known customer information, is designed to be used and implemented without relying on IT teams, and displays live survey results in customized charts and dashboards.

About the Company

CallidusCloud CX was founded in 1996 and is headquartered in Dublin, California.


Clicktools Key Features

  • Offer dozens of formats and question types
  • Synchronize responses to anywhere in your CRM system, including custom objects
  • Present dynamic text and questions
  • Include true localization with one survey in many languages
  • Offer mobile-friendly templates
  • Analyze written survey responses with Text Insight
  • Weight and score responses
  • Provide response tracking with full reporting and recovery from failure


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