Salesforce.com released software helping customers create and monitor their online business marketing campaigns, furthering the transaction between social media tools and software. Salesforce, the largest global online customer-management software company, released the Social Marketing Cloud, employing Radian6 social media technology.
GlobalOne released the first, of three, CRM (customer relationship management) cloud packages to help financial service firms and banks transition to cloud computing with Salesforce.com. G1 Asset Management takes software systems commonly used in asset management and adds Salesforce.com elements like user interfaces, work flows, and libraries.
Is Salesforce.com losing a bit of their technology prowess? Despite being a world leader in cloud-based CRM (customer relationship management), Salesforce.com took a bit of a dive last Friday, tumbling down 10 percent despite high revenue and with earnings per share (EPS) exceeding company expectations.
Earlier this month Oracle officially announced Oracle Public Cloud, a service providing users a managed and operated cloud infrastructure for running Oracle Fusion Apps, Middleware, Datacase and Java. Now, Oracle announced plans to acquire RightNow Technologies for $1.5 billion. RightNow is recognized as a global leader for its approach to delivering their Customer Service Cloud with integrated services across web, social networks and contact centers.
ntelestream Incorporation is a Customer Relationship Management (CRM) provider and consulting company, based out of Chicago, to provide OpenSource CRM Professional Services. Intelestream Inc. develops intelecrm–an online CRM software, geared towards small to mid-sized companies, as a cost-effective solution that allows for unlimited users. We review the pros and cons of inteleCRM.
Get Satisfaction, a social CRM provider, declared InterWest Partners as their latest source of investment funding of a Series B $10-million. The social media route was an innovative move in 2008, but is now heavily emphasized by prospering businesses.
We discuss the recent headline, “InQuira acquired by Oracle,” and uncover how this strategic decision will help Oracle gain leverage in the CRM segment. Although the terms of the acquisition remain unknown, the systems integration is raising anticipation within the CRM market.
Recently, Maximizer Software revealed their new cloud-hosted CRM solution, Maximizer CRM Live, to be available for customers through the Microsoft Windows Azure Market. Maximizer CRM Live is offered through a cost-efficient, internet-based system, where customers invest in a less restricting monthly subscription.
As SAP continues to battle with Salesforce and Microsoft over the title of top-competitor in the small to mid-sized enterprise market, Oracle maintains peaceful ground to concentrate on optimizing their CRM endeavors.
When you think of cloud-based CRM solutions, chances are Salesforce.com is one of the first companies that comes to mind. However, there are other equally viable cloud CRM solutions out there such as NetSuite CRM+, Ivinex and Zoho CRM with just as much to offer.