With an economic downturn still being touted just about everywhere, it’s an ideal time to recap on “getting back to the basics” of good business management practice. Cuts in discretionary spending are not the only measure to keep your business running strong.
When adopting a new CRM solution into your company, it’s important to follow these CRM best practices.
See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions – even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.
Download our free CRM check list to make sure you have everything covered when you’re buying a CRM solution for your business.
This white paper reviews the issues and the solutions for the multi-organizational enterprise to manage both its sales and financial components, including requirements for addressing differing currencies, taxation rules and local and consolidated reporting.
The first step in contacting CRM vendors is to send a Request for Proposal (RFP).
Overcoming the barriers of stand-alone business applications is a major challenge to growth for companies worldwide. Learn how an expanding organization can better gain control of its business operations and increase productivity through integrating its core business management processes.
Learn what ever small and mid-size company should know about how CRM can help their business grow.
Software-as-a-Service (SaaS) is a growing phenomenon in worldwide business today. From the original ideas of outsourcing the data center and having third parties manage the software (the ASP movement of the turn of the century) to true SaaS today, the tsunami of outsourced IT and new methods of accessing business software solutions has created a multi-billion dollar market.
How would your customers rate their relationships with your company? The customer relationship management (CRM) focus was merely on the activities and preferences of the client so a company could more easily and readily address their needs, upsell and cross-sell solutions and drive strong revenue and profit streams.